Vivery platform users fall into 3 categories: 

• Network Administrator - typically employees of a food bank, they manage network settings including map design, naming of data fields, and other customizations. They manage all organizations, locations, programs, and users in their network.
• Organization Administrator - typically employees or volunteers at a food pantry, soup kitchen, or other social service entity. They can view and edit their own organization’s information as well as locations, programs, and users in their organization.
• Location Administrator – typically employees or volunteers at a specific location, they can view and edit only their specific location information and program information. 

Multiple users can be assigned to each network, organization, or location. Each user can only add a new user at their administrator level or below it. For example, a location admin cannot create a network admin user. 

Network Administrator Details

Network administrators have the following capabilities:

• Manage overall network and map settings and customizations
• View, create, and edit organizations, locations, programs, and users in the network
• Review, approve, or hide changes made to organization, location, or program profiles in their networks 
• Access insights about network, organizations, locations, and user data via reports and dashboards
• Tag organizations, locations, or programs with customized categories to generate search results about entities in their network

Network administrators have the following limitations: 

• Cannot enable or disable automated websites or text messaging tools
• Cannot change the fundamental architecture of the platform
• Cannot edit or add organization, location, program, or user information to other networks

Organization Administrator Details

Organization administrators have the following capabilities:

• Manage locations, programs, and users within their organization
• Enable, disable, and customize automated websites 
• Enable, disable, and use text messaging capabilities 
• View insights about map use via reports and dashboards
• Oversee changes made to the organization, locations, or programs via the change log

Organization administrators have the following limitations:

• Cannot edit the parent network’s map settings
• Cannot add network admin user types
• Cannot add users to other organizations 
• Cannot edit information for other organizations 

Location Administrator Details

Location administrators have the following capabilities:

• View and edit the location information which appears on their network map
• View and edit any programs at their location
• Enable, disable, and customize automated websites for their location(s)
• Enable, disable, and use text messaging capabilities for their location(s)
• Add other location admin users to their location

Location administrators have the following limitations:

• Cannot edit their parent network or organization information or settings 
• Cannot add network or organization users 
• Cannot add a new location